About Us
State-of-the-Art Care with Heart and Soul.
About Diocesan Health Facilities
The Diocesan Health Facilities group, sponsored by the Roman Catholic Diocese of Fall River, is best known for its five Skilled Nursing and Rehab facilities located in Southeastern Massachusetts, which serve a total of 848 men and women of all ages. Additionally, we offer an innovative Community-based programs that supports independent living – EldersFirst, a geriatric healthcare consulting service designed to assist elders living at home.
Throughout our system, we are committed to care that embraces the whole person, including their spiritual needs.
Our skilled nursing facilities are accredited by the Joint Commission for the Accreditation of Healthcare Organizations, which is the nation's oldest and largest accrediting body. We accept a variety of insurances and private payment plans and are fully certified by Medicaid and Medicare.
Staff
Corporate Office (DHFO)
Joanne Roque, RN, BSN, MS
Chief Executive Officer (CEO)
(Serving since 1989)
Aimee Cruz
Corporate Director of Facility Operations
(Serving since 2022)
Laura Mitchell, MBA
Chief Financial Officer (CFO)
(Serving since 2020)
Catholic Memorial Home
Lisa Cadime, RN, BSN, LNHA
Administrator
(Serving since 2005)
Diane Santos, RN, MSN, CPEHR
Director of Nursing (DON)
(Serving since 2003)
Jessica Herrick RN
Assistant Director of Nursing (ADON)
(Serving since 2025)
Cory Souza
Admissions Director
(Serving since 2007)
Monique Francisco
Infection Control Practitioner
(Serving since 2012)
Caitlin Johnston
Director of Human Resources
(Serving since 2025)
Lisa Grillo
Business Office
(Serving since 2016)
Christopher Joncas, MD
Medical Director
(Serving since 1999)
Anne Cabral
Assistant Administrator
Ricky Salanha
Infection Control Practitioner
Madonna Manor
Kurt Wheaton, LNHA
Administrator
(Serving since 2021)
Melandie Karol, RN, BSN
Director of Nursing (DON)
(Serving since 2014)
Shannon Shepardson
Director of Admissions & Marketing
(Serving since 2017)
Janeil Hagerty
Human Resources Coordinator
(Serving since 2022)
Elmer Holmes
Business Office
(Serving since 2016)
Harry Mayer, MD
Medical Director
(Serving since 2012)
Marian Manor
Jo-Ann Melchert
Jo-Ann Melchert
(Serving since 2021)
Eleanor Andrews, RN
Director of Nursing (DON)
(Serving since 2019)
Shannon Shepardson
Director of Admissions & Marketing
(Serving since 2017)
Betsy Pinheiro
Human Resources Coordinator
(Serving since 2002)
Elmer Holmes
Business Office Assistant
(Serving since 2016)
James Hoye, MD
Medical Director
(Serving since 1994)
Our Lady's Haven
Caitlin Simmons, LNHA
Administrator
(Serving since 2022)
Jessika Days, RN
Director of Nursing (DON)
(Serving since 2008)
Maria Mello, LPN
Admissions Director
(Serving since 2001)
Melissa DeMelo
Business Office
(Serving since 2024)
Curtis Mello, MD, MPH, FCCP
Medical Director
(Serving since 2002)
Rose Nelson
Human Resources
(Serving since 2025)
Stephanie Andrews, ADON
(Serving since 2024)
Sacred Heart Home
Jennifer Davis, MSW, LNHA
Administrator
(Serving since 2004)
Christine M. Souza, RN, BSN
Director of Nursing (DON)
(Serving since 2004)
Maria Mello, LPN
Admissions Director
(Serving since 2001)
Mary Anna Arruda
Director of Human Resources
(Serving since 1976)
Heidi Kuliga
Resident Billing/Business Office
(Serving since 2025)